Content Analyst

This position is for the role of Content Analyst in ETC Real Time team. The role is responsible for the maintenance of Equity/Derivates Content from several sources. Also need to supervise and validate the data and raise suspects on a proactive manner. Requires working on Workspace and DataScope products and also on Real Time and Time Series. This role is required to have good interpersonal skills, along with ability to engage with customers, project management team. This role requires the analysts to work on all shifts (including morning shifts) and be flexible for weekend work (if required), which could be mandatory.

Role Responsibilities

• Performs data investigation on diagnostic, descriptive, and statistical output during the course of research projects
• Participates in the development of new business proposals and assists on other ongoing project work as needed.
• Demonstrates specific market / language skills to deliver on customer / business requirements, adhering to the quality metrics set
• Timely work on client cases by fixing the data integrity, missing data and other similar issues
• Processes data in an accurate and timely manner using the knowledge of the tools and financial markets
• Uses the approved sources to identify the data, convert / make valuable contributions to the data or use the data as is defined in the collection policy
• Collaborates with internal teams and external teams to support sourcing and collection of data
• Be able to work on projects assigned and meets or exceeds the significant metrics defined
• Reports process improvement ideas to improve efficiency and customer experience
  
  

Qualifications & Experience Required

• Bachelor’s Degree or equivalent experience
• Proficiency in English and Mandarin, both simplified and traditional as role requires extensive reading in these languages on daily basis
• Strong Analytical Skills
• Excellent problem-solving skills
• Ability to work independently with high degree of ownership
• Ability to meet strict weekly timeliness and quality standards established by the department
• Ability to multi-task and be results driven