Data Operations Analyst

This Data Operations Analyst is responsible for data input validation and data cleaning focusing on specific industry/category or set of categories (e.g., Beverages, Food, Health and Beauty Products). As a Data Processing Specialist of Input Validation function at NielsenIQ, you support the create and deliver client output deliveries in a correct and timely manner.

• Be the contact for commercial queries, leading the resolution in a client-focused and timely manner in cooperation with Client Liaison and Commercial teams. To be able to identify, investigate and coordinate the resolution of data, process or product related queries
• Plan and execute a complex daily personal workload and support to meet departmental and company schedules
• Analyze and identify gaps and areas for improvement in coding, data input validation and client instructions environments (CIP - Consumer Information Platform) and drive the convergence of processes and tools
• Providing accurate and timely feedback to respective country teams, driving SOP and use of best-demonstrated practices
• Working across relevant Operations/Enablement teams to ensure delivery to client expectations and satisfaction
• Operate in a virtual/multi-cultural environment, liaising with stakeholders
  
  

Qualifications

• Bachelor’s degree in Computer Science/ Information Systems/ IT/ Statistics/ Mathematics/ Economics/ Business or equivalent degree
• Fresh graduate or with 1 year experience in operational areas
• Excellent organization skills, aptitude to work in a team and meet deadlines
• A high degree of accuracy, proactivity, and attention to detail
• Good analytics skills and aptitude for data and operational processes
• Project management aptitude (critical path, task sequencing, problem-solving, etc.)
• Excellent written and verbal communication skills in English and Traditional Chinese as to support Taiwan market.
• Familiar Excel, vlook-up, chart, spreadsheets, and table
• Python / R language (advantage)