Facilities & Maintenance Technician

Are you a hands-on individual with experience in building maintenance and facilities operations? Join Malaysian Technology Development Corporation (MTDC) as a Facilities & Maintenance Technician and play a key role in ensuring the smooth, safe, and efficient operation of the UTM-MTDC Centre.

🚀 Key Responsibilities

1. Building Maintenance & Technical Support

• Perform routine inspection and maintenance of building facilities and infrastructure.
• Carry out minor repair works, including replacement of light fittings, basic electrical works, plumbing repairs, painting, and general maintenance.
• Troubleshoot facility-related issues and coordinate rectification works when required.
• Ensure facilities are maintained in a safe, clean, and operational condition.

2. Preventive Maintenance & Facility Upkeep

• Plan, coordinate, and monitor preventive maintenance schedules.
• Conduct regular inspections to identify maintenance requirements and improvement opportunities.
• Maintain records of maintenance activities and service reports.
• Monitor the condition and performance of facility assets and equipment.

3. Contractor & Service Provider Management

• Coordinate and supervise contractors performing maintenance and repair works.
• Monitor contractor performance and ensure works are completed according to specifications and timelines.
• Verify completed works and maintain proper documentation.

4. Procurement & Budget Administration

• Assist in sourcing quotations and preparing Purchase Requisitions (PR) for maintenance-related works and purchases.
• Monitor maintenance expenditure and ensure cost-effective utilisation of resources.
• Assist in managing maintenance budgets and tracking expenses.
• Support payment verification and documentation processes.

5. Tender & Service Contract Management

• Assist in managing tender and procurement processes for services such as cleaning, landscaping, pest control, and security.
• Coordinate contract renewals and monitor service delivery performance.
• Ensure compliance with company procurement procedures and governance requirements.

6. Tenant Support & Complaint Management

• Attend to tenant complaints and maintenance requests promptly.
• Monitor rectification progress and follow up until issues are resolved.
• Ensure a high standard of service and tenant satisfaction.

7. Quality Management System (ISO 9001:2015)

• Support the implementation and maintenance of MTDC's Quality Management System (QMS).
• Maintain facility-related records and documentation.
• Assist in ensuring audit readiness and compliance with ISO requirements.

🎯 What We're Looking For

• Certificate (SKM), Diploma, or equivalent qualification in Electrical, Mechanical, Civil, Building Maintenance, Facilities Management, or related technical disciplines.
• Minimum 3 years of relevant working experience in building maintenance, facilities management, property management, or technical operations.
• Hands-on experience in carrying out minor electrical, plumbing, carpentry, painting, and general repair works.
• Experience in coordinating contractors, maintenance service providers, and procurement activities.
• Basic knowledge of preventive maintenance planning and facilities operations.
• Familiarity with procurement, quotation, and tender processes is an advantage.
• Knowledge of ISO 9001:2015 Quality Management System is an added advantage.
• Possession of Electrical Competent Person Certification (AO/A1/A4) is an added advantage.
• Good problem-solving, communication, and coordination skills.
• Willing to perform site-based and hands-on maintenance duties.