The Analyst – Master Data manages activities relating to master data maintenance and ensure all creation and changes are in accordance with the SOP, policy, regulations and internal controls requirements.
KEY RESPONSIBILITIES:
- Maintains (creates, amends, inactivates and/or deletes) the master data integrity in all ERP systems and/or banking systems or portals based on approved master data change requests received and in accordance with standard operating procedures (SOPs).
- Maintains proper change records on changes made, including generates reports for review and approval
- Work collaboratively with internal and external stakeholders as and when necessary
- To ensure the accuracy, timeliness and the completeness of the transaction processed as per Service Level Agreements (SLAs) and Key Performance Indicators (KPIs).
- Manages, analyzes, and resolves data initiative issues and manages revisions needed to best meet internal and customer requirements while adhering to SOP and SLA
- Ensure the ownership for all applicable internal controls related to MDM processes.
- Regularly track and resolve outstanding issues being identified and escalate to relevant parties as necessary.
- Proactively work with team lead/assistant manager to identify, propose and implement continuous process improvement opportunities in existing processes.
- Assist in ad-hoc functions, assignments and related duties as and when required.
- Coach/ Buddy others on an area of work.
QUALIFICATIONS & EXPERIENCE :
- A Bachelor Degree in IT or Finance or Business Administration or equivalent
- A minimum of 1 year of experience in Master Data or System Administration role or function. Fresh graduates will be considered.
- Experience in a shared service centre environment will be an advantage
- Experience in using ERP systems will be an advantage
- Native speaker / Korean : TOPIK 5/6 / Japanese : JLPT N2/N1