Product Implementation Specialist

This position is responsible in the execution of product implementation function which includes, but not limited to the following:

• Study and assess product design, and work with stakeholders from respective departments to assess and scope the potential requirements/changes/enhancements, identify potential gaps, and propose solutions needed for product launch.
• Planning and executing end-to-end product implementation process and timeline, monitor progress and risk to ensure all the stakeholder’s and product managers’ requirements are met.
• Secure and coordinate UAT resource and timeline and ensuring efficiency by optimizing time & scope for multiple ongoing product initiatives/UAT within a given period.
• Monitor product development resources, timeline, and scope to ensure the delivery of key projects.
• Coordinate and conduct Product Implementation Team (PIT) meeting, Post Product Implementation Launch Review, and internal briefing.
• Establish transparency and communication to stakeholders on projects updates.
• Prepare/conduct product setups: plan codes, plan group codes etc.
• Conduct compatibility & functionality tests, pre-production and post-production test and verification on relevant systems.
• Management of product Day-2 items that must be delivered by deadline
• Managing product backlog and prioritizing user stories during sprint plannings.
• Monitor overall Product and Project Calendar resource, timeline, and scope and mitigate any risks in overall delivery
• To maintain absolute confidentiality and interact professionally with all levels of internal and external stakeholders.

Required Qualifications

• A Bachelor's Degree in any discipline
• 3-5 years of experience within the life insurance industry and/or project management roles.
• A genuine passion for projects/products delivery, with a strong sense of ownership and accountability for achieving results.
• Excellent communication and stakeholder management skills, with the ability to convey information clearly, build relationships, and collaborate effectively across teams.

Preferred Qualifications

• Familiarity with Agile methodologies and working in cross-functional teams.