Technical Support Engineer

Job Overview & Responsibility

• Responsible for after-sales service and technical support for major clients in Malaysia, providing on-site services;
• Responsible for providing pre-sales and after-sales technical support for company products, as well as providing application guidance to customers, and resolving technical issues that arise during product use;
• Communicate with customers, understand their needs, collect feedback from customers, and promptly follow up and handle it.

Required Skills & Experience

• A domestic college degree or above (equivalent to or higher than a Malay degree);
• Proficient in Mandarin, English, and Malay;
• 3+ years of relevant work experience in semiconductor or packaging board testing equipment;
• Experience with semiconductor dimension inspection & metrology equipment;
• Driver's license;
• After joining, attend one month training in Dongguan, China.