Technical Support Engineer

As a Technical Support Engineer, you combine your passion for technology with a strong drive to help people succeed. You support our international business partners in the APAC region in solving technical challenges and getting the most out of our access control solutions.

Your role is diverse and hands-on. You provide technical support, deliver training sessions, and continuously develop your expertise as a product specialist. By testing new functionalities and contributing to documentation, you help improve our solutions. You also work closely with our sales team, using your technical knowledge to support major projects and strengthen our position in the market. In this role, you collaborate with partners all over the world.

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Verantwoordelijkheden

support business partners in diagnosing and resolving technical issues.

technical training to increase partner knowledge and independence.

continuously build and maintain in-depth knowledge of our solutions.

test new functionalities and contribute to clear documentation.

collaborate with sales teams to support and win complex projects.

work closely with partners and colleagues across different regions.